| Descripción del Trabajo/Empleo |
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The Collections Coordinator will be responsible for all Customer Collections activities for our global customer base.
Perform various collection activities including:
Initiating and implementing appropriate customer collection policies Regular communication with customers via phone and e-mail Focal point for vendor set up with customer Working closely with Sales team to ensure timely collection Providing weekly and monthly reporting status to management
Requirements:
At least 3 years of previous experience in a similar position in a High-Tech company Experience in collections with global clients Fluent English (verbal and written communication skills), French/ Spanish or other language – an advantage Capable of resourceful problem solving, while remaining customer-focused Possesses conflict resolution and negotiation skills. Excellent proven interpersonal and teamwork skills. Cultural awareness in a diverse and international environment |
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